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Rights and Responsibilities
When selecting a moving company, it is your responsibility to evaluate a carrier’s reputation and compliance with federal regulations. It is important that you fully understand the terms of your move and are aware of the remedies available to you in the case that issues arise.
Know Your Rights and Responsibilities when Moving
The Federal Motor Carrier Safety Administration (FMCSA) regulates the household moving industry to protect consumers and prevent fraud by rogue movers. They have set rules and regulations to help protect you – as a shipper – from dishonest practices and unlawful charges. These regulations are officially published by the FMCSA and outlined for consumers in the documents below.